How Your Orders Are Handled with Love and Care—From Us to You

Curious about how we handle your orders? We believe a smooth shopping experience doesn’t stop at checkout. From the moment you place an order, our team is on it!😍

In this video, Ashley, our Head of Fulfillment, explains how we process, pack, and ship your items with care. Our goal? To make sure your order reaches you as smoothly and quickly as possible. We take fulfillment seriously, double-checking details and staying on top of everything so you don’t have to worry.

If there’s ever an issue, we don’t wait—we reach out first. And if you need help, we’re here for you! We do our best to respond your emails within a few hours, and of course you can always give us a call if you need immediate assistance. We're here for you sis!

Watch the video to see how we make your Al Shams shopping experience effortless and stress-free!

If you need to reach us about your order or have any questions, please send us an email at info@shamswear.com or give us a call at (973) 317-0700. We look forward to helping you and ensuring your shopping experience is easy and hassle-free!💕